Privacy Policy

Welcome to Galliard Games Store (“we”, “our”, or “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop on galliardgames.com.

1. Information We Collect

We collect only the information necessary to process and fulfill your orders and provide the best shopping experience. This includes:

• Full Name

• Shipping & Billing Address

• Email Address

• Phone Number

• Payment Information (processed securely via third-party gateways)

• IP Address and browser details (for analytics and security)

2. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website.

• Essential Cookies: For core website functionality.

• Analytics Cookies: To analyze site usage and improve user experience.

• Marketing Cookies: To personalize ads and promotions.

Opt-Out: You can opt-out of non-essential cookies through your browser settings.

3. How We Use Your Information

• To process and fulfill your orders

• To communicate order updates

• For customer support

• To improve our website performance

• For marketing and promotional purposes (with your consent)

4. Sharing of Information

We only share your data with trusted third parties necessary for order processing:

• Shipping and courier partners

• Payment processors

• Analytics tools (e.g., Google Analytics)

We do not sell or rent your personal data to third parties.

5. Data Security

Your data is protected with industry-standard security measures, including SSL encryption to safeguard all transactions.

6. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

• Access or correct your personal data

• Request deletion of your data

• Opt-out of marketing communications

To exercise these rights, contact us at info@galliardgames.com.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with an updated effective date.

Contact Us:

📧 info@galliardgames.com

📞 7506593733

Grievance Redressal Policy

As per the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer to address your concerns.

Grievance Officer: Narender Sorout

📧 info@galliardgames.com

📞 7506593733

⏳ Resolution Time: Within 15-30 days